About us
A story of people, experience and passion.
Sometimes the best ideas come from watching everyday things. From a problem that keeps coming back, from something that could work better. And from wanting to do your part to change it.
That is exactly how the Pro Service story began.
It all started with a question: why make things complicated?
My name is Simon Radoccia, and my career began in 2004, when I qualified as an accountant in Bolzano / Bozen and started working at my father Umberto's condominium management office in Merano / Meran.
It was work I had learnt and knew how to do well, but after a few years I realised that spending my days sitting behind a desk, shut away in an office, was not the path I wanted to follow.
There was one thing, though, that I had come to know very well: running condominiums, and the daily difficulties of the people who look after them.
I saw property managers forced to coordinate several firms, each with its own work, its own timing and its own way of communicating. To sort out a single issue you often had to go from one person to the next, with the manager in the middle holding it together, and no one ever taking responsibility.
Diagram. Six requests come from a condominium: lawn mowing, window cleaning, irrigation system, stairwell cleaning, rodent control and pigeon deterrents. With six firms the requests get tangled up in answers like "That's not our job", "I know a firm" or "Keys lost", and the client is left unhappy. With Pro Service all six reach one point of contact, who brings the work to the client: the client is happy.
I asked myself whether it was possible to make it all simpler.
One point of contact, coordinated services and someone who would truly take responsibility for following things through.
I did not simply want to offer one more service. I wanted to find a better way of working.
From a passion to a real project
I have always loved greenery and hands-on work. So I began to learn more about grounds maintenance, then widened my skills to professional cleaning and pest control.
I invested in training, and obtained the certifications needed for pest control and the licence to use plant protection products.
In 2006 I opened my first business.
From then on, year after year, I built up my experience in the field, tackling real problems, learning from the jobs I did and always trying to improve the way I offered my services.
It is a path that taught me something important: quality does not depend only on how a single job is carried out, but also on how everything is organised, on the people involved and on the attention given to the client.
In 2025 I decided to give this path a new shape, turning the business into a limited company and completely renewing its identity.
That is how today's Pro Service came about: a business organised to offer an all-in-one service to condominiums, businesses and private clients, with experience built up over almost twenty years of work and a clear vision of the future.
Behind every service there are people
For me, a company is not made only of equipment, procedures and technical skills. It is made, above all, of people.
I believe skills can be learnt, developed and perfected with experience. The way you relate to others, respect, willingness to help and the desire to do your job well, on the other hand, are qualities not everyone has.
That is why, when I think of our team, I do not think only of whoever carries out a particular job. I think of people who, every day, with their own abilities and their own human values, help to build our clients' trust.
Because behind a well-kept garden, a clean space or a well-executed pest treatment there is always someone who took care of a need.
And that is exactly the value we want to bring to our work.
Working in South Tyrol means being able to adapt
Working in South Tyrol is a stimulating challenge.
Every client has their own needs, every setting is different and every situation calls for attention, organisation and the ability to find the right solution.
There is no formula that works for everything. What there is, is the need to listen, understand and act in the most suitable way.
That is also what I like about my trade: no two days are the same. There are problems to solve, the unexpected to deal with and new situations that push us to find the best way every time.
It is work that takes commitment and consistency, but it keeps giving me satisfaction precisely because it lets me test myself every day.
Growing, without losing what matters
Today Pro Service looks to the future with a clear goal.
I do not want to build a huge company just to get bigger. I want to build a company that grows while keeping what, over time, has earned us our clients' trust.
For me, growing means getting better organised, developing the team's skills and managing to follow every service with the same care as always.
I want Pro Service to remain a place where people know who to turn to, where requests do not get lost along the way and where the quality of the work is not sacrificed to quantity.
Because, in the end, it is not the size of a company that makes the difference. It is the way it keeps its promises.
Our way of working, in three words
Commitment. Consistency. Heart.
Commitment
The commitment of people who take every job seriously.
Consistency
The consistency of people who know that trust is built day by day, through small gestures and real results.
Heart
The heart of people who see not just a job to finish, but a person to listen to and a need to meet.
This is the philosophy that guides us every day.
This is Pro Service. One point of contact, many skills and a shared goal: making services simpler to manage, and taking care of what is entrusted to us.
How can we help you?
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