Q: Who do you work for?

Clients include: Private clients Homes, gardens, balconies, glazing and one-off jobs. Condominiums and property managers Stairwell cleaning, care of shared green areas and pest control. Businesses and offices Regular cleaning, grounds maintenance and compliant pest control. Restaurants, public venues, banks, gyms and clinics Hygienic cleaning and regular sanitising, shop window cleaning, routine or one-off maintenance of indoor and outdoor spaces. Pest control as required by HACCP rules.

Question 1

Which areas of South Tyrol do you cover?

Accepted Answer

The base is in Lagundo / Algund and most of the work is between Lagundo / Algund and Merano / Meran. Regular jobs also in Burgraviato / Burggrafenamt, in Bolzano / Bozen, in Val Venosta / Vinschgau and in Val Passiria / Passeiertal.

Question 2

Who do you work for?

Accepted Answer

Clients include:

Private clients
Homes, gardens, balconies, glazing and one-off jobs.
Condominiums and property managers
Stairwell cleaning, care of shared green areas and pest control.
Businesses and offices
Regular cleaning, grounds maintenance and compliant pest control.
Restaurants, public venues, banks, gyms and clinics
Hygienic cleaning and regular sanitising, shop window cleaning, routine or one-off maintenance of indoor and outdoor spaces. Pest control as required by HACCP rules.

Question 3

How can I ask for a quote?

Accepted Answer

A message is enough: write to us on WhatsApp with a few photos or details of the job, call +39 328 874 6090 or send an email to office@pro-service.srl.

Question 4

Are the site visit and the quote free?

Accepted Answer

Yes. A site visit is arranged for complex or tailored jobs: building sites, gardens to create or restore, condominiums, targeted pest control. It is always free and with no obligation, and the written quote is free too.

Question 5

How long does it take to get a reply?

Accepted Answer

During working hours, a quick reply on WhatsApp or by phone. For more complex written quotes, within 24‑48 working hours.

Question 6

Do you offer scheduled maintenance contracts?

Accepted Answer

Yes: scheduled maintenance plans, weekly, fortnightly, monthly or seasonal, for cleaning offices, stairwells and common areas in condominiums, for grounds care and for pest monitoring with the documentation for the HACCP plan.

Question 7

Why choose Pro Service instead of several separate suppliers?

Accepted Answer

Because with Pro Service you have a single point of contact for cleaning, grounds care and pest control. That means simpler management, less paperwork, coordinated jobs and less time lost, for private clients as well as property managers and businesses.

Question 8

What kinds of cleaning do you do?

Accepted Answer

Both regular cleaning, meaning the periodic cleaning of offices, businesses, shops, public venues, clinics, banks, gyms, stairwells and common areas in condominiums, and one-off and builders' cleans: after building work and renovations, glazing, shop windows and façades, including at height, sun louvres, external blinds and roller shutters, canopies with pressure washing, outdoor paving, ramps and garages.

Also carpet cleaning and sanitising, porcelain stoneware polishing and solar panel cleaning.

Question 9

Do you bring the products and machines needed?

Accepted Answer

Yes, the team is fully self-sufficient. It brings all the professional machines (scrubber dryers, pressure washers, reverse osmosis poles for large glazing) and specific, certified products.

Question 10

Do you clean after building work or renovations?

Accepted Answer

Yes, this is a speciality: after building work, dust, paint stains, silicone and site residue are removed so the rooms are ready to use.

Question 11

What gardening services do you offer?

Accepted Answer

Complete garden maintenance: mowing, renovating, seeding and feeding the lawn, pruning hedges, small shrubs and ornamental trees, laying turf rolls, weed membrane, gravel borders and stone paths, irrigation systems with rotary nozzles or drip lines, micro-irrigation for balconies, robot mowers and seasonal clean-up with leaf collection.

Question 12

Do you also create new gardens from scratch?

Accepted Answer

Yes, from start to finish: from preparing the ground and laying the weed membrane to the lawn, the planting and, if wanted, outdoor lighting.

Question 13

Can you dispose of the green waste from pruning?

Accepted Answer

Yes, at the end of every job the team collects, loads and disposes of branches, grass and green waste in line with the regulations.

Question 14

Which pests do you deal with?

Accepted Answer

Insect control against flying and crawling insects such as wasps, hornets, cockroaches, ants and bugs, rodent control with containment and monitoring plans for mice and rats and tamper-resistant bait stations, and mechanical pigeon deterrents for ledges, windowsills, roofs and gutters.

For public venues there are monitoring and pest management plans, as required by HACCP rules. For homes and industrial sites, ongoing control systems too.

Question 15

Is pest control safe for children and pets?

Accepted Answer

Certified products and methods are used, designed for the safety of people and pets, and the monitoring stations are placed and marked so that they are protected and out of reach.

Question 16

Do you provide documentation for businesses and HACCP?

Accepted Answer

Yes, businesses and restaurants receive the technical documentation and job reports in line with current hygiene regulations, including for the HACCP plan.

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